The Shared Care Record is a new digital tool that brings together essential information from a person’s various care records held by local health and care social organisations. It allows details about a person’s health, such as illnesses, hospital admissions, and treatments, to be accessed quickly and securely by different care providers, ensuring timely and effective care.
Getting started
- How to access: The first step is to open the Shared Care Record from your organisation’s records system. You don’t need a separate account or login details. Follow our simple step-by-step guides here.
Using the system
- Data being shared: The data visibility guide details the data being shared by each organisation. This guide is essential for understanding the scope and limitations of the data available in the Shared Care Record.
- Types of data: The Shared Care Record contains both structured and unstructured data. Understanding the difference between these types of data is integral to navigating the system. Read more here.
- Using this information responsibly: Before accessing the Shared Care Record, please read this guidance on how to use the information responsibly.
Training resources
To ensure a smooth and efficient use of the Shared Care Record, we highly recommend reviewing the training materials before your first use. Training materials can be found on this page.
- Training videos: These are designed to guide you through every aspect of using the Shared Care Record, from first accessing the system to navigating the various sections and features.
- Quick reference guides: These are available for on-the-go help. They provide concise instructions and tips for using the Shared Care Record effectively, making it easier to find the information you need quickly.
Support and troubleshooting
For any issues or queries regarding the Shared Care Record, please refer to the following support routes:
- Technical and data issues: Please contact your organisation’s IT service desk in the usual way who will guide you on the necessary steps to resolve the issue.
- Information governance (IG) enquiries: For any IG queries or to register when a patient objects to their information being shared, please reach out to your organisation’s IG team. Their contact details can usually be found on your staff intranet.
- General enquiries: For general questions and comments, please search your organisation’s intranet for ‘Shared Care Record’. If you cannot find the information you need, please contact [email protected] for further assistance.
Further information
For comprehensive details about the Shared Care Record, including objectives, key benefits, data security, clinical safety, information governance, and how it integrates with existing systems, please visit this page.